Contact Us
Last updated: 23 March 2026
We value the input and inquiries of the UK poker community. Whether you are a professional player seeking technical clarification on international software, an industry partner, or a reader with a question about our rating methodology, we are here to provide expert-driven responses.
As a platform dedicated to player autonomy and transparency, we strive to ensure that every interaction adds value to your poker journey.
How We Can Assist You
Our team is available to discuss a wide range of topics related to the global poker market, including:
- Platform Reviews: If you have first-hand experience, be it positive or negative, with an international poker room and believe it should be reflected in our ratings.
- Technical Queries: Questions regarding HUD compatibility, tracking software integration, or the technical nuances of specific poker clients.
- Payment Infrastructure: Inquiries about the reliability of specific cryptocurrency gateways or international credit card processing in 2026.
- Partnerships & Media: For editorial inquiries, industry analysis requests, or partnership opportunities within the international poker space.
Our Communication Standards
To ensure we maintain a high standard of service and expertise, we adhere to the following response protocols:
- Response Time: We aim to review and respond to all legitimate inquiries within 24 to 48 hours.
- Expert Oversight: Your messages are not handled by generic support staff. They are reviewed by team members with active experience in the high-stakes and international poker markets.
- Privacy First: In line with our commitment to player autonomy, we do not store your personal data for marketing purposes. Any information shared during our correspondence is handled with the strictest confidentiality.
Get in Touch
Please use our contact form to reach our team. To help us provide the most accurate and helpful response, please be as detailed as possible in your message.
Note on Responsible Gambling
If you are reaching out regarding a self-exclusion request or need immediate support for a gambling-related issue, please refer to our Responsible Gambling page for a list of 24/7 support organisations and direct links to internal site-blocking tools.
