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What to Do When Your Email Account is Hacked?

Submitted by Srikanth on Saturday, 22 May 201024 Comments

How to Recover Hacked Email Accounts?

It can be a real nightmare if someone hacks and takes control of your email account as it may contain confidential information like bank logins, credit card details and other sensitive data. If you are one such Internet user whose email account has been compromised, then this post will surely help you out. In this post you will find the possible ways and procedures to get back your hacked email account.

For Gmail:

It can be a big disaster if your Gmail account has been compromised as it may be associated with several services like Blogger, Analytics, Adwords, Adsense, Orkut etc. Losing access to your Gmail account means losing access to all the services associated it with too. Here is a list of possible recovery actions that you can try.

Step -1: Try resetting your password since it is the easiest way to get your account back in action. In this process Google may ask you to answer the secret question or may send the password reset details to the secondary email address associated with your compromised account. You can reset you password from the following link

If you cannot find success from the Step-1 then proceed to Step-2.

Step-2: Many times the hacker will change the secret question and secondary email address right after the account is compromised. This is the reason for the Password Reset process to fail. If this is the case then you need to contact the Gmail support team by filling out the account recovery form. This form will ask you to fill out several questions like

1. Email addresses of up to five frequently emailed contacts
2. Names of any 4 Labels that you may have created in your account
3. List of other services associated with your compromised account
4. Your last successful login date
5. Account created date
6. Last password that you remember and many more…

You need to fill out this form as much accurately as possible. It is obvious to forget the dates of last login, account creation and similar terms. However you need to figure out the closest possible date/answers and fill out this form. This is your last chance! The more accurate the information filled out in the recovery form, the more the chances of getting your account back. You may reach the account recovery page form the following link

For Yahoo and Hotmail:

Unfortunately for Yahoo/Hotmail there is no second option like filling out the form or contacting the support team. All you need to do is either answer the secret questions that you have setup or reset the password using the secondary email option.

To initiate the password reset process just click on the Forgot password link in your login page and proceed as per the screen instructions.

I hope this post will help you recover the lost account. I highly recommend that you also read my post on How to protect your email account from being hacked and Tips to find unauthorized activity on your Gmail account so that you always stay protected!

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24 Comments »

  • Kelly said:

    Leaving your email on someone else’s server (Microsoft, Google, Yahoo, etc.) just seems like asking for problems. Better to keep all your email completely under your own control.

    I use TrulyMail Portable so I can keep it all on a USB drive (encrypted, of course) but Thunderbird Portable would work as well. The point is that we must protect ourselves by being prudent.

  • Karan Kapoor said:

    I already know it but it is very good and important information those who do not have much knowledge.You are great

  • GV Sridhar said:

    Liked the Simple and easy narration. Gmail support team and the account recovery form is a very useful information. It should come handy in emergency.

  • sanjay said:

    i really like the snipnerspy. by which you can hack any email accoutnt from any computers without installing in the remote computer.

  • jinku said:

    sir. my orkut account is hacked by someone 2day. the hacked account is [email protected]. plz help me . plz send me how can i recover it.plz sir send any info in my another account [email protected]

  • sujay said:

    UR SO COOL MAN

  • sameer said:

    thank you very much for giving me these informations . i have regained my account

  • sameer said:

    thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks . this is great

  • satyam said:

    dude…i got problem wid mah account…[email protected]
    my orkut account is deleted by sum1 and my gmail account too….
    is this possible to delete gmail account?? by hackers???..
    is there any procedure to get back my gmail account…?? coz i hav some important mails ..

  • sameer said:

    thanks . this is amazing

  • Palak said:

    Dear please tell me how can I recover my yahoo id password.
    They cant help properly.
    Is there any alternative to recover yahoo id password.
    Please reply soon.

  • man said:

    hi man, my hotmail has been hacked. and the person has changed the secondery hotmail how can i get back my 1 hotmail, is there any way? cuz i must get into facebook, and it doesnt work, answer plz!

  • utkarsh said:

    sir someone chamged my business yahoo id password how to recover it plz tell me…o

  • baadshah said:

    Hi Sir,

    my couzin hi5 account we want to de-activate however we use the [email protected] to sign in however her email (hotmail) has been hacked and hacker has already change the secrete question as well.
    if you can email me the password recovery way.
    thx

  • rishika said:

    my gmail account is being hacked cud sum1 help me in recovering it
    mail me to the following address [email protected]

  • mahesh said:

    hello,
    my orkut account was hacked on august 15th. i login into my account with the use of rediffmail. but unfortunately the hacker has changed my id and password.
    i had filled the form for getting back my id but unknowingly i submitted the form many times. i got the reply mail stating that(“Thank you for your report. For account security, we limit the number of requests that can be processed about the same account. Please wait a few days and try filling out the form again.)” .
    so i waited for nearly a week after that i filled the form again and submitted . but after that also i am getting the same message.
    could you just help me that how many days i have to wait to fill the form again.
    is ter any other way to get back my account ..
    plzz help me to get back my account

  • Srikanth (author) said:

    @ mahesh

    Very sorry to hear that your account is hacked. All you need is to do is wait patiently for 2-4 weeks until you get a response from the Gmail team. You canalso reset your password by using your secondary email/secret question. There is no ther way aprat from the above mentioned ones.

  • San said:

    very informative

  • max said:

    Hi. Please help me. My E-mail address and Facebook is hacked by somebody. Do you have any program to recovery or hack it back? That E-mail is very importance for me. I have to contact with my customer.

    Please…….Help.
    Max

  • mayuri bansal said:

    plz help me to recovered my gmail account i.e [email protected] .
    i ttthink it got hacked

  • anki said:

    my account is hacked i cant change my password pls somebody help me.

  • GK said:

    Its very useful yaar

  • roshan said:

    hi bro nice post but u missed other ways like social engineering sending a fake mail to the user requesting the username and passwordf from the facebook team…offcourse if u know his email id….and other method like this is one is only for the pro databases is the new world and most powerfully emerging world if u know how to manipulate in ur fingertips u can do almost anything….

  • shaeeb said:

    hi i am shaeeb from http://www.hackinghome.com you have made some good points here.
    i m going to bookmark your site.
    thanx.

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