What to Do When Your Email Account is Hacked?

What to do When Your Email Account is HackedIt can be a real nightmare if someone hacks and takes control of your email account as it may contain confidential information like bank logins, credit card details and other sensitive data. If you are one such Internet user whose email account has been compromised, then this post will surely help you out by suggesting some of the steps that you need to take as soon as you realize that your email account is hacked.

Here is a list of steps and procedures that you need to follow in order to initiate the password recovery process:

Steps to Recover Gmail Password:

It can be a big disaster if your Gmail account has been compromised as it may be associated with several services like Blogger, Analytics, Adwords, Adsense, Orkut etc. Losing access to your Gmail account means losing access to all the services associated it with too. Here is a list of possible recovery actions that you can try:

Step-1: Try resetting your password! This is the first step and probably the easiest way to get your account back in action. In this process, Google may ask you to answer the secret question or may send the password reset details to the secondary email address associated with your compromised account. You can reset you password from the following link


Gmail has now introduced a new feature wherein it is possible to reset your password using your mobile number. Once the reset process is initiated, Gmail will send new login details to your mobile number itself.

If you cannot find success from the Step-1, then proceed to Step-2.

Step-2: Many times the hacker will change the secret question and the secondary email address right after the account is compromised. This is the reason for the password reset process to fail. If this is the case, then you need to contact the Gmail support team by filling out the account recovery form. This form will ask you to fill out several questions like:

  1. Email addresses of up to five frequently emailed contacts
  2. Names of any 4 Labels that you may have created in your account
  3. List of other services associated with your compromised account
  4. Your last successful login date
  5. Account created date
  6. Last password that you remember and many more…

You need to fill out this form as much accurately as possible. It is obvious to forget the dates of last login, account creation and similar terms. However, you need to figure out the closest possible date/answers and fill out this form. This is your last chance!

The more accurate the information filled out in the recovery form, the more the chances of getting your account back. You may reach the account recovery page form the following link

Steps to Recover Yahoo and Hotmail Password:

Unfortunately, for Yahoo/Hotmail there is no second option like filling out the form or contacting the support team. All you need to do is either answer the secret questions that you have setup or reset the password using the secondary email option.

To initiate the password reset process just click on the Forgot password link in your login page and proceed as per the screen instructions.

I hope this post will help you recover access to your hack email account. I highly recommend that you also read my post on How to protect your email account from being hacked and Tips to find unauthorized activity on your Gmail account so that you always stay protected!


  1. Kelly
    May 23, 2010 at 6:10 AM

    Leaving your email on someone else’s server (Microsoft, Google, Yahoo, etc.) just seems like asking for problems. Better to keep all your email completely under your own control.

    I use TrulyMail Portable so I can keep it all on a USB drive (encrypted, of course) but Thunderbird Portable would work as well. The point is that we must protect ourselves by being prudent.

  2. Karan Kapoor
    May 23, 2010 at 10:03 AM

    I already know it but it is very good and important information those who do not have much knowledge.You are great

  3. GV Sridhar
    May 28, 2010 at 4:41 PM

    Liked the Simple and easy narration. Gmail support team and the account recovery form is a very useful information. It should come handy in emergency.

  4. sanjay
    June 2, 2010 at 1:22 PM

    i really like the snipnerspy. by which you can hack any email accoutnt from any computers without installing in the remote computer.

  5. jinku
    June 5, 2010 at 12:41 PM

    sir. my orkut account is hacked by someone 2day. the hacked account is Zeenku.das@gmail.com. plz help me . plz send me how can i recover it.plz sir send any info in my another account Jitendra.das88@gmail.com

  6. sujay
    June 6, 2010 at 4:33 PM


  7. sameer
    July 5, 2010 at 10:05 PM

    thank you very much for giving me these informations . i have regained my account

    • raghu
      February 26, 2013 at 11:19 AM

      Hello Sir Can help me out get the password i need help please i pay for u if u help me to get my password raghu_v2000(at)yahoo(dot)com

  8. sameer
    July 5, 2010 at 10:16 PM

    thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks . this is great

  9. satyam
    July 7, 2010 at 1:50 AM

    dude…i got problem wid mah account…satyam9889@gmail.com
    my orkut account is deleted by sum1 and my gmail account too….
    is this possible to delete gmail account?? by hackers???..
    is there any procedure to get back my gmail account…?? coz i hav some important mails ..

  10. sameer
    July 12, 2010 at 9:35 PM

    thanks . this is amazing

  11. Palak
    August 6, 2010 at 11:14 PM

    Dear please tell me how can I recover my yahoo id password.
    They cant help properly.
    Is there any alternative to recover yahoo id password.
    Please reply soon.

  12. man
    August 8, 2010 at 9:31 AM

    hi man, my hotmail has been hacked. and the person has changed the secondery hotmail how can i get back my 1 hotmail, is there any way? cuz i must get into facebook, and it doesnt work, answer plz!

  13. utkarsh
    August 17, 2010 at 10:25 AM

    sir someone chamged my business yahoo id password how to recover it plz tell me…o

  14. baadshah
    August 24, 2010 at 5:46 PM

    Hi Sir,

    my couzin hi5 account we want to de-activate however we use the sweetygal_19@hotmail.com to sign in however her email (hotmail) has been hacked and hacker has already change the secrete question as well.
    if you can email me the password recovery way.

  15. rishika
    August 25, 2010 at 9:11 AM

    my gmail account is being hacked :( cud sum1 help me in recovering it
    mail me to the following address rishiiyengar8@gnail.com

  16. mahesh
    August 28, 2010 at 10:25 PM

    my orkut account was hacked on august 15th. i login into my account with the use of rediffmail. but unfortunately the hacker has changed my id and password.
    i had filled the form for getting back my id but unknowingly i submitted the form many times. i got the reply mail stating that(“Thank you for your report. For account security, we limit the number of requests that can be processed about the same account. Please wait a few days and try filling out the form again.)” .
    so i waited for nearly a week after that i filled the form again and submitted . but after that also i am getting the same message.
    could you just help me that how many days i have to wait to fill the form again.
    is ter any other way to get back my account ..
    plzz help me to get back my account

    • Srikanth
      August 31, 2010 at 9:14 PM

      @ mahesh

      Very sorry to hear that your account is hacked. All you need is to do is wait patiently for 2-4 weeks until you get a response from the Gmail team. You canalso reset your password by using your secondary email/secret question. There is no ther way aprat from the above mentioned ones. :(

  17. San
    September 1, 2010 at 7:23 PM

    very informative

  18. max
    September 6, 2010 at 9:46 PM

    Hi. Please help me. My E-mail address and Facebook is hacked by somebody. Do you have any program to recovery or hack it back? That E-mail is very importance for me. I have to contact with my customer.


  19. mayuri bansal
    September 9, 2010 at 11:29 PM

    plz help me to recovered my gmail account i.e maitrigoyal@gmail.com .
    i ttthink it got hacked

  20. anki
    September 19, 2010 at 4:23 PM

    my account is hacked i cant change my password pls somebody help me.

  21. GK
    January 19, 2011 at 5:05 PM

    Its very useful yaar

  22. roshan
    January 24, 2011 at 12:37 PM

    hi bro nice post but u missed other ways like social engineering sending a fake mail to the user requesting the username and passwordf from the facebook team…offcourse if u know his email id….and other method like this is one is only for the pro databases is the new world and most powerfully emerging world if u know how to manipulate in ur fingertips u can do almost anything….

  23. shaeeb
    March 16, 2011 at 9:56 AM

    hi i am shaeeb from http://www.hackinghome.com you have made some good points here.
    i m going to bookmark your site.

  24. Akhsay
    May 21, 2011 at 3:28 PM

    yeah its very difficult situation when your account is hacked, no idea what to do. But here i found some satisfactory ans to my stupid ques :)
    hope another one my fav site on viruses codes and google hacks :)

  25. Subhankar Chaudhuri
    July 28, 2011 at 10:50 AM

    My rediffmail ID is being hacked & all the security questions made changed.Please help me out.

  26. MightyJoe
    August 4, 2011 at 5:49 PM

    That’s great

  27. Jayant
    August 15, 2011 at 3:45 PM

    Really nice information. :) Those people are lucky who personally know their email client’s support team.

  28. aminu
    March 3, 2012 at 6:16 PM

    i like this website very much, and i believe with whatever you had said i promise to be with you forever and ever. and i will keep advitise it to my friends and my course mate

  29. Mini
    August 7, 2012 at 5:24 PM

    My rediffmail ID hacked & all the security questions & mobile number changed.Please help me.

  30. vikaas yadav
    November 15, 2012 at 4:43 PM

    dude my rediffmail id hacked someone and change all security question,s. i know only my old password. how can i get back my rediffmail id. it,s very important for me. pls help

  31. ajay
    December 19, 2012 at 9:06 AM

    Hello’my fb account is hacked by someone hacker change my email address and my password so how to get recover my account

    • DANI
      February 18, 2013 at 9:24 AM

      Hello I am going crazy!!! on Valentine’s day someone hacked my email hotmail and my FB account change my password, security question email etc… How can I recover it please? I am trying to resolve this issue since 3 days with no luck :(((
      HELP PLEASE and Thank you

  32. AJAY
    January 17, 2013 at 6:45 AM

    my question as same as asked by some another ajay that while any single mail coming in my inbox it seems as” READ” though i never open it and for this i have changed my email id password twice but no effect and due to this i cant advise to anyone that send me mail on my rediff email id. request you to please help as i am suffering from last week and fear that someone will do misuse of my account.

    • Srikanth
      January 18, 2013 at 11:27 AM

      Actions that you can take:

      1. Change the password, secondary email address and also the secret question. If you’ve the mobile number option, make sure that your mobile number is correct.

      2. Scan your computer for spyware and make sure that it is clean.

      3. Avoid accessing your email from public places such as cyber cafes.

  33. jane
    January 31, 2013 at 5:35 AM

    Pls and pls, A????? almost loosing my mind right now, my yahoomail account was hacked, my security question changed too, and I av vital information 2 obtain 4rm my new employer, pls wat can I do, av cried my whole mind out pls, b4 I do somtin stupid, pls help ??????? out

  34. Lope
    February 7, 2013 at 11:26 AM

    Recently lost control of my yahoo account.
    This was really helpfull and help me get it back. (thx)
    I prefer Gmail for the security, but I feel like I have to give too much peronal info to google, because of the way it’s linked to many social networking sites, such as Orkut, Youtube ect.

  35. Darrell Netrefa
    February 8, 2013 at 12:34 PM

    I know the person doing it from the emails sent to me, and the sites he goes into,,,one sick,,,@#||@$#,,,I changed my password, I’m not good on a computer, an this guy does not work and on his all the time. I think he is going into , and did use my gmail. I would like to know if he broke the law, or,,?? what can be done,,??,,is there a way to find out if another computer is using my gmail,,and how,,,hope you have time for a reply,,,thank’s..Darrell Netrefa

  36. Ambika
    February 9, 2013 at 10:20 AM

    hello……someone recently hacked my facebook account and changed the email too….i didnt have any alternate email or mobile no. …What should i do??…ive tried reporting it to fb…but it did not help….PLEASE HELP..!!!!

  37. Sanja
    February 13, 2013 at 4:43 PM

    please help

    My yahoo email account was hacked and used for sending email asking for financial support. I tried to access my account, but my password and my secret questions were changed. The account was locked by yahoo services. the alternate address and the mobile phone number that i have in that account have not been used for years. I just have some social networks connected to that account.

    Please email me whether there is way to recover yahoo email through facebook or linked in account.

  38. John
    February 22, 2013 at 10:31 AM

    I had a new google account for only about two weeks when they told me it appeared I was signing in from an “unfamiliar” location. But I was at my usual location, at home! I could not get back into my acct without telling them where I “usually” sign in from, which I did not want to do as I was going to be leaving on a trip and wanted to be able to sign in from several locations. Then they asked for an email address where they could contact me, and when I got the email from google, among other things, it asked for my credit card number so they could charge me $1.00 for assistance! I have since left google permanently, I don’t feel like I should have to put up with such nonsense.

    • Srikanth
      February 22, 2013 at 5:27 PM

      Google usually does not ask for your credit card details or anything as such in your case. Seems like those are phishing emails that are sent from an attacker to rip you off.

  39. santosh sahu
    March 1, 2013 at 2:17 PM

    some one using my gmail account and facebook account by changing thir password and phone no what i do

  40. Uma Mishra
    March 23, 2013 at 1:24 PM

    Someone hacked my gmail password by auto recovery system of account by using my mobile.I have successfully recovered my gmail.Thanks

  41. Kamur
    April 3, 2013 at 2:57 PM

    hello sir my fb account is hacked by my classmate… he deleted my email address by replacing his email address in my fb account.. if i enter the confirmation code it is not recognizing me… please help me!!!!

  42. Kamur
    April 3, 2013 at 2:58 PM

    my fb account is hacked help me

  43. Karen
    July 14, 2013 at 6:43 AM

    Hi, anyone can assist me, my company yahoo account was hacked and unable to recall the secret question. anyway to recover it, please help me!!! tqvm in advance..

  44. Billy
    August 2, 2013 at 3:09 AM

    My email account was hacked and all my emails were deleted, how can I retrieve them.


  45. Raspberry Ketone
    August 27, 2013 at 11:19 AM

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    approximately your article on AOL? I need a specialist in this area to solve my problem.
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  46. Kari
    August 30, 2013 at 1:48 PM

    Great info. Lucky me I came across your site by chance (stumbleupon).

    I’ve saved it for later!

  47. lawrence
    October 28, 2013 at 2:04 AM

    please can we talk to my private email address i have a problem with my facebook

  48. VIVEK
    October 30, 2013 at 7:36 PM

    Sir can I recover delete chat in Facebook

  49. soham
    January 20, 2014 at 7:25 PM

    Hi m soham. My gmail account is hacked today plz help me to start my gmail account n my other is kjdreamgirl@gmail.com plz send me password on dis email id…plz

  50. joty
    February 12, 2014 at 5:03 AM

    someone hacked my yahoo mail id n changed all security what if any one can fix it I ll pay $100

  51. Pam Smith
    May 11, 2014 at 2:35 AM

    I have tried over and over again – submitting the forms that Google requires and still, after several weeks, I am still not able to access my email. The form did ask for 4 labels and I don’t know what that means. Is there any hope that my email will be recovered.

  52. yahoo
    July 16, 2014 at 10:18 PM

    Thanks for the marvelous posting! I really enjoyed reading it, you’re
    a great author.I will make sure to bookmark your blog and will often come
    back sometime soon. I want to encourage one to continue your great job, have a nice

  53. Jamaal
    August 19, 2014 at 2:09 PM

    I wanted to thank you for this very gopod read!! I definitely
    enjoyed eevery little bit of it. I have got you bookmarked to look
    at new stuff you post…

  54. prince.rockzz376
    August 28, 2014 at 10:50 AM

    please recover my id bhaiya someone had hack my account

  55. Ishita Debbarman
    September 3, 2014 at 3:26 PM

    Sir, Help me …. i dnt no who hacked my account…

  56. Revanth
    September 5, 2014 at 9:25 PM

    Very good post sir.. very useful post for easy recovery.

  57. laetitia
    September 11, 2014 at 3:30 PM

    this is so irritating. my gmail password and security answer has been changed with out my knowledge. i tried that stupid recovery form over and over and over and over… nothing works. in the meanwhile, whoever hacked my email is having a ball with all my personal information thats on my ‘supposedly’ private email. how did this person get in and how can i change my password and secury question without filling in that stupid recovery form that JUST DONT WANT TO WORK?

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